Privacy Policy
Housley Global Media Group (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the information entrusted to us by our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or utilize our managed technology services.
By accessing our website or using our services, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Name
- Company Name
- Job Title
- Email Address
- Telephone Number
- Mailing Address
- Billing Information
- Account Credentials (when applicable)
Technical Information
When you visit our website or utilize our managed services, we may automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Visited
- Time and Date of Visit
- Referring Website
- Website Usage Analytics
- Cookies and Similar Technologies
Client Technology Information
As part of delivering managed IT services, we may receive access to systems including:
- Microsoft 365 tenants
- Azure resources
- Network infrastructure
- Firewalls
- Servers
- Workstations
- Cloud services
- Backup systems
- Unified communications platforms
- Security appliances
- Other technology systems necessary to provide contracted services
Access to client systems is limited to authorized personnel and used solely for the purpose of providing contracted services.
How We Use Information
We use collected information to:
- Deliver managed IT services
- Provide cloud and infrastructure support
- Respond to inquiries
- Monitor and improve service performance
- Process invoices and payments
- Maintain client accounts
- Improve website functionality
- Enhance cybersecurity protections
- Detect unauthorized access or fraudulent activity
- Comply with legal obligations
We do not sell personal information.
Client Data
As a managed service provider, we may process data stored within client environments.
Unless otherwise agreed by contract, Housley Global Media Group acts as a service provider processing client data on behalf of the client. Ownership of all client data remains with the client.
We access client information only when necessary to:
- Perform requested services
- Troubleshoot technical issues
- Maintain infrastructure
- Secure systems
- Fulfill contractual obligations
Our personnel are expected to maintain strict confidentiality regarding client information.
Security
Protecting client information is a core component of our business.
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we maintain, including:
- Multi-factor authentication
- Encryption where appropriate
- Role-based access controls
- Endpoint protection
- Secure remote access
- Logging and monitoring
- Backup and disaster recovery procedures
- Employee security awareness practices
While we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Measure marketing effectiveness
Visitors may configure their browsers to refuse cookies; however, some portions of the website may not function properly.
Third-Party Services
We may utilize trusted third-party providers to deliver services, including but not limited to:
- Microsoft 365
- Microsoft Azure
- Cloud hosting providers
- Payment processors
- Email communication platforms
- Analytics providers
- Remote management platforms
- Backup providers
These providers maintain their own privacy practices governing the information they process.
Data Retention
We retain information only for as long as necessary to:
- Provide contracted services
- Meet legal or regulatory obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
Upon termination of services, client information will be handled in accordance with contractual obligations and applicable law.
Your Rights
Depending upon your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where permitted by law
- Request restrictions on processing
- Withdraw consent where applicable
- Receive a copy of certain information maintained about you
Requests may be submitted using the contact information provided below.
Children’s Privacy
Our website and services are intended for business use and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Housley Global Media Group
Email: info@housleyglobal.media
Phone: 304-924-7006
Website: https://housleyglobal.media
